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Organizing relief efforts
There are a lot of volunteers and organizations who want to help with the recovery efforts.
But before they can just dive in to the hardest hit areas, the county wants to make sure the right people are getting the right kind of help.
I'm at the Escambia County United way, and this is the call center for the 2-1-1 resource line.
These phones have been ringing non-stop from people ranging from food to clothes to housing all because of last week's storm.
Last week's flooding has left thousands of people in desperate need of help.
Many relief agencies are already in the hard hit areas helping anyway they can.
Meanwhile on the back end, the county's 2-1-1 program is shaping up to get the right kind of help to those who need it most.
Once storm victims call the 2-1-1 resource line laying out their specific problems and needs.
That information goes to the emergency operations center, where it gets distributed amongst agencies that can best help with recovery.
Information gathered also helps in another way.
Andrea Krieger - Escambia United Way President, "We're recording and sending that information on to EOC so it can be part of what FEMA considers for a potential declaration."
A FEMA declaration will bring more money to Northwest Florida to help with recovery efforts.
"Well they're doing it from 8:30 to 4:30"
The 2-1-1 resource call center has been busy non-stop.
The information coming in helps the county learn the kinds of damage people have and what their specific needs are.
Rachael Cox - Escambia United Way, "We have tons of compassionate volunteers who are just chomping at the bit looking to help and we're still figuring out what exactly they can do because we've got to keep in mind safety concerns and issues related to that."
The county is working on a comprehensive list of all available organizations, and what services they will provide to storm victims.
The list isn't expected to be complete until the end of the week.
But once it's put together, storm victims will know where to go for help with.
Re-housing, carpet removal, counseling, food, clothing, what to do if you don't have flood insurance, and much more.