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Florida's "Connect" website fixed


Florida's new "Connect"  website for unemployment claims is finally working properly.

The system was launched in October and immediately gave users and state workers problems.
    Thousands of people were unable to get their benefits.
   
The Department of Economic Opportunity says hiring 330 more people in January helped fix most of the problems.
Jesse Panuccio, the DEO Executive Director, said "The claimant experience at this point for the average claimant should be satisfactory. There's still some technical issues on our end that we want to see resolved. But where those haven't been resolved, we've used increased staffing and work a rounds so that there aren't impacts on the claimant."

The backlog of unemployment cases has gone from a high of 60-thousand, to about 11-thousand this week.
The state continues to fine the website's contractor, Deloitte, 15-thousand dollars a day, until everything is ironed out.