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State withholds payment for troubled unemployment website
FLORIDA -- The company that built Florida's new unemployment claims system won't get its next payment until it's working.
The "Connect" system launched in October.
Since then thousands of people have had trouble filing claims and more than half the people who *call for help can't get through to anyone.
The state plans to withhold a three million dollar payment until the problems are solved.
And they're charging the company 15,000 dollars a day for damages.
The state is also hiring 192 temporary workers to help with calls.