Pilot Flying J under federal investigation concerning rebates
Updated: Saturday, August 3 2013, 03:34 PM CDT
Pilot Flying J Truck Stops stretch across the south east and can be found through out Florida and Alabama.
They are now the focus of a federal investigation.
Pilot is being investigated by the FBI and IRS for withholding rebates and discounts on diesel fuel previously promised to customers.
This is one of more than 550 similar locations across North America.
And tonight Jimmy Haslam the brother of Tennessee Governor Bill Haslam wants to regain his customers' trust.
"I think today we have several significant things to discuss."
Pilot CEO Jimmy Haslam says it has been his most difficult week in business.
Last Monday federal agents raided the Pilot Flying -J headquarters looking for evidence the company had shorted its customers on rebate checks.
"I more than anybody understand the damage that has been done to our reputation, our brand, and our relationship in the trucking community."
One of pilot's customers is Big G Express in Shelbyville.
"There is a confidence factor I would say at this time.
President Randy Vernon says the trucking industry has been rattled as one of its largest fuel suppliers comes under federal scrutiny.
Vernon says Big G receives its rebates at the pump and doesn't believe his company was defrauded.
Still he says the allegations are disappointing.
Randy Vernon, President says at "Anytime you have something of this nature, it's naturally going to make you question whether you're doing your job to make sure you're getting the proper deal, the proper bill."
Others worry their monthly rebates checks were smaller than what they were owed.
"The owner of Titan Transfer, Tommy Hodges has said his trucking company may have been victimized by Pilot's rebate program. Now Jimmy Haslam will meet with Hodges to personally make it right."
Haslam is also announcing a major internal audit, and placing several sales employees on administrative leave.
Haslam says : "We're approaching it very humbly, hat in hand, and we'll do what we can over a period of time to regain the trust of the trucking companies."
Jimmy Haslam also announced that Pilot is hiring a Chief Compliance Officer and a special investigator.
Big G's president tells me he'll be watching the developments closely to makes sure his company is getting a fair deal.
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